SMS Privacy Policy

Effective Date: 10/22/2022
Last Updated: 05/07/2025

Introduction
Alpine Concierge (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard SMS messages sent and received through our services.

1. Information We Collect
   When you send or receive SMS messages, we may collect:

• Your phone number
• Message content
• Timestamp and delivery status

1. How We Use Your Information
   We use SMS data to:

• Deliver and manage messages
• Provide customer support
• Improve our communication services
• Comply with legal requirements

1. Sharing Your Information
   We do not sell or share SMS data with third parties except:

• When required by law or legal processes
• With trusted service providers assisting in message delivery
• To protect our rights and prevent fraud

1. Data Security
   We implement security measures to protect SMS data. However, no transmission method is 100% secure.
2. Your Choices & Rights

• You can opt out of SMS communications by visiting https://alpineconcierge.ca/sms/
• You may request access, deletion, or correction of your SMS data.

1. Contact Us
   If you have questions about this policy, contact us by emailing: [email protected]