Key Holding or Property Access is where it starts...

Key Holding or Property Access is where it starts...

Key Holding or Property Access is where it starts...

Once you have a package like the STARTER or EASY which includes key holding or property access only then do we unlock the ability to use to our other services.

The common questions we have surrounding key holding or property access are:

What benefits come with key holding or property access?

Key holding or property access opens the door for all are other services.  As most of services require access to your vacant residence.  The most common services are vacant property checks and house keeping but we also have numerous other services.  See our services page for a list and a break down.

What is the difference between key holding or property access?

To us Key holding or property access is the same thing.  Specifically the difference between key holding and property access is simply the way you access the property.  Generally keys are no longer needed to access properties.  A simple garage or door code and alarm code will get you in.  However every property has specific nuances that we need to know for successful access and this is what key holding or property access comes down to.

I don't have a key why do I need key holding or property access?

Key holding or property access regards to access in general.  If you need us our services in any way, a key holding or property access subscription is required.  This allows us to let trades people in if there are issues.  Deal with emergencies if required, and we hope that this never happens.  Think of key holding like insurance, you hope you never have to use it but if you do…

Are there additional fees with key holding or property access?

Yes, there are some additional fees other than key holding or the access fee.  Additional to the key holding fee or property access there are any other services, for example, if you need to allow access for maintenance in your residence.  Then additional time will be billed to for that access.  The minimum is one hour concierge time which is billed at the current concierge rate.